Privacy Policy

Radiant Nutrition, PLLC  ·  306 Hwy 377, Suite F, Argyle, TX 76226

Your privacy is important to us. This Privacy Policy explains how Radiant Nutrition, PLLC ("Radiant Nutrition," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at RadiantNutrition.com or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, date of birth, and mailing address when provided through forms or appointment scheduling.
• Health Information: Information you share in intake forms or during nutrition counseling sessions, which may constitute Protected Health Information (PHI) governed by HIPAA.
• Insurance Information: Insurance carrier, member ID, and benefits details when you complete our Insurance Verification Form.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.
• Communications: Messages, emails, or other communications you send to us directly.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Verify insurance benefits and process billing
• Provide personalized nutrition counseling and Medical Nutrition Therapy
• Communicate with you about your care, appointments, and services
• Send health tips, newsletters, or promotional content (with your consent)
• Improve our website and services through analytics
• Comply with applicable laws and regulations, including HIPAA

3. HIPAA & Protected Health Information

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices, which is provided at your first appointment or upon request.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly without them. We use Google Analytics and similar tools to understand how visitors interact with our site. This data is aggregated and does not personally identify you.

5. Third-Party Services

We use the following third-party services to operate our website and manage client communications. Each has its own privacy policy:

• Practice Better — appointment scheduling and client portal
• YoloNerd / GHL — CRM, contact forms, and SMS/email communications
• Google Analytics — website analytics
• Google Maps — location display

We do not sell your personal information to third parties.

6. SMS & Text Message Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Radiant Nutrition related to your appointments, care reminders, and health information. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (940) 260-3644.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of your health records (subject to HIPAA)
• File a complaint with the U.S. Department of Health & Human Services (HHS) if you believe your privacy rights have been violated

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. For pediatric clients, we collect information from and communicate with a parent or legal guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Radiant Nutrition, PLLC
• 306 Hwy 377, Suite F, Argyle, TX 76226
• Phone: (940) 260-3644
• Email: [email protected]